UMB Bank’s CEO, Nana Dwemoh Benneh, has praised the role of fintechs in creating a resilient financial system during an interview with GhanaWeb Business on the sidelines of B&FT’s 2023 Money Summit held on May 9.
He emphasized that good cooperation between banks and fintechs is essential for assuring client satisfaction in a secure and effective manner. According to him, because of this partnership, fintechs can rely on banks to supply the infrastructure necessary to maintain the security of the goods and services that clients use.
Regarding current initiatives to integrate artificial intelligence into the banking industry, Nana Dwemoh Benneh remarked that the new technology will help bankers detect customers’ demands faster. The Summit which was themed; ‘Africa’s robust financial sector: The catalyst for sustainable economic growth’ brought together forward-thinking experts in the financial sector to discuss how to navigate the next wave of Fintech and the future of building a robust financial sector.
In conclusion, UMB Bank’s CEO believes that good cooperation between banks and fintechs is essential for assuring client satisfaction in a secure and effective manner. He also believes that fintechs are changing the banking industry by creating a resilient financial system. The integration of artificial intelligence into banking will help bankers detect customers’ demands faster. The future looks bright for Africa’s financial sector as experts continue to discuss how to navigate the next wave of Fintech.
